DELIVERY POLICY

At CustomRed’s, we strive to provide prompt and reliable delivery services to our valued customers. This Delivery Policy outlines important information regarding shipping, delivery times, and related details.

Shipping Methods

We offer various shipping methods to accommodate your needs:

Standard Shipping: This is our default shipping method, which typically takes 3-5 business days for domestic orders and 5-16 business days for international orders. Please note that these are estimated delivery times and may vary depending on the destination and any unforeseen circumstances.

Express Shipping: For those who require expedited delivery, we offer an express shipping option. This method ensures faster delivery, with domestic orders typically arriving within 2-4 business days and international orders within 4-12 business days. Additional fees may apply for express shipping.

Processing Time

After placing your order, we require a processing time of 1-2 business days to prepare your items for shipment. During peak seasons or promotional periods, processing times may be slightly longer. We strive to keep you updated on any potential delays or changes to your order status.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your package and estimate the delivery date. Please note that tracking information may take a few hours to update after shipment.

International Shipping

For international orders, please be aware that customs, duties, and taxes may be applicable upon arrival in your country. These charges are the responsibility of the recipient and may vary depending on the destination. We recommend contacting your local customs office for more information regarding any potential fees or restrictions.

Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or undeliverable packages caused by incorrect or incomplete addresses. If you need to make any changes to your delivery address, please contact our customer support team as soon as possible.

Order Issues and Concerns

If you encounter any issues or have concerns regarding your order’s delivery, please don’t hesitate to contact our customer support team. We are here to assist you and resolve any problems promptly.

Note: Delivery times and policies may be subject to change due to external factors beyond our control, such as weather conditions, natural disasters, or disruptions in transportation services. We appreciate your understanding in such situations.

Thank you for choosing CustomRed’s! We are committed to ensuring a smooth and efficient delivery process for your orders.