PRIVACY POLICY

CustomRed’s is a registered trademark of Mad Guns Digital DOO Thank you for choosing to be part of our community at CustomRed’s and doing business as CustomRed’s (“CustomRed’s“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy statement or our practices regarding your personal information, please contact us at hello@customreds.com.

When you visit our website https://customreds.com/ (the “Website“), and more generally when you use any of our services (the “Services”, which includes the Website), we thank you for trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we try to explain to you as clearly as possible what information we collect, how we use it and what rights you have in relation to it. We hope you will take some time to read it carefully as it is very important. If there are any terms in this privacy notice that you do not agree with, please stop using our services immediately.

This privacy notice also applies to all information collected through our services (which includes our website as described above) and related services, sales, marketing or events.

Please read this privacy statement carefully to help you understand what we do with the information we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you give us.

We collect personal information that you voluntarily provide to us when you participate in activities on the website (for example, by posting messages in our online forums or participating in contests, discussions or prize draws) or otherwise contact us, when you want to receive information about us or our products and services.

The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use:

Personal Information Provided by You. We collect form of address, names, phone numbers, company name, email addresses, postal addresses, job titles, contact preferences, billing addresses and other similar information.

Social Media Login Data. We may offer you the option to register with us using your existing social media account information, such as your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the “HOW WE USE YOUR SOCIAL LOGINS” section below.

All personal information you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information.

Automatically collected information

In short: Certain information is automatically collected when you visit our website, such as your Internet Protocol (IP) address and/or your browser and device characteristics.

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information such as your IP address, browser and device specifications, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily necessary to ensure the security and operation of our website and for our internal analysis and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • System Log and Usage Data. System log and usage data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our website and that we record in system log files. Depending on how you interact with us, this syslog data may include your IP address, device information, browser type and settings, and information about your activity on the website (for example, date/time stamps associated with your use, pages and files viewed, searches and other actions you take, such as which features you use), device event information (for example, system activity, error reports (sometimes called ‘crash information’) and hardware settings).
  • Device Data. We collect device data, such as information about your computer, phone, tablet or other device you use to access the website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, your location, web browser type, hardware model, internet service provider and/or mobile operator, operating system and system configuration information.
  • Location data. We collect location data, such as precise or imprecise information about the location of your device. How much information we collect depends on the type and settings of the device you use to access the website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information by denying access to this information or disabling your location setting on your device. Note, however, that if you choose to opt-out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, social media platforms and other external sources.

To improve our ability to provide relevant marketing, offers and services and to update our records, we may obtain information about you from other sources such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms and other third parties. This information includes postal addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles for the purpose of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (such as Facebook or Twitter), we receive personal information such as your name, email address and gender. 

2. HOW DO WE USE YOUR INFORMATION?

In short: We process your information for purposes based on legitimate business interests, fulfillment of our contract with you, compliance with our legal obligations and/or your consent.

We use personal information collected through our website for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent and/or to comply with our legal obligations. Next to each purpose listed below, we indicate the specific areas of processing we rely on. From a legal perspective, we are generally the “data controller” under European Data Protection laws as we determine the means and/or purposes of the data processing we carry out. However, if you are a business customer with whom we have entered into a data processing agreement for the provision of business services to you, then you are a “data controller” and we are a “data processor” under European Data Protection laws as we will process data on your behalf in accordance with your instructions.

We use the information we collect or receive to:

  • To facilitate the account creation and sign-in process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we will use the information you allow us to collect from those third parties to facilitate the account creation and sign-in process for contract fulfillment. For more information, see the section below entitled “HOW WE MAKE YOUR SOCIAL LOGINS”.
  • To publish testimonials. We publish testimonials on our website that may contain personal information. Before we publish a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at hello@customreds.com and be sure to include your name, testimonial location and contact information.
  • Feedback request. We may use your information to request feedback and communicate with you about your use of our website.
  • To enable user-to-user communication. We may use your information to enable user-to-user communication with each user’s consent.
  • To manage user accounts. We may use your information to administer and keep our account up and running.
  • To send you administrative information. We may use your personal information to send you information about a product, service, new feature and/or changes to our terms, conditions and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, to monitor and prevent fraud).
  • For business purposes, to comply with legal and regulatory requirements, or to enforce our terms, conditions and policies in connection with our agreement.
  • Respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to examine the data we hold to determine how to respond.
  • To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges you make through the website.
  • To administer prize draws and competitions. We may use your information to administer prize draws and competitions when you decide to enter our competitions.
  • To make and facilitate the provision of services to the user. We may use your information to provide you with the service you have requested.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and to resolve potential problems you may encounter while using our Services.
  • To send you marketing and promotional messages. We and/or our third party marketing partners may use the personal information you submit to us for our marketing purposes if it is in accordance with your marketing preferences. For example, if you are interested in learning about us or our website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt out of our marketing emails at any time (see “WHAT ARE YOUR PRIVACY RIGHTS” below).
  • To provide you with targeted advertising. We may use your information to develop and display (and work with third parties who do so) personalized content and advertising tailored to your interests and/or location and to measure its effectiveness.
  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, marketing and your experience. We may use and store this information in an aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share information with your consent, to comply with the law, to provide you with services, to protect your rights or to fulfill your business obligations.

We may process or share the data we hold about you according to the following legal bases:

  • Consent: If you have given us specific consent to use your personal information for a specific purpose, we may process your data.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Fulfillment of a contract: When we enter into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, government requests, judicial proceedings, court order or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding possible violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities or evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following circumstances:

  • Business Transfers. We may share or transfer your information in connection with or during negotiations relating to any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
  • Vendors, Consultants and Other Third Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do so. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on our website that will enable them to collect data on our behalf about how you interact with our website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Except as provided in this notice, we do not share, sell, rent or trade your information with third parties for promotional purposes. We have contracts with our data processors designed to help protect your personal information. This means that they cannot do anything with your personal information unless we instruct them to do so. They will also not share your personal information with any organization other than us. They are also committed to protecting the data they hold on our behalf and keeping it for as long as we instruct them to.
  • Affiliates. We may share your information with our affiliates, in which case we require those affiliates to respect this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies we control or that are under common control with us.
  • Business partners. We may share your information with our business partners to provide you with certain products, services or promotions.
  • Other Users. When you share personal information (for example, by posting comments, contributions or other content on the Website) or otherwise interact with public areas of the Website, such personal information may be viewable by all users and may be made publicly available outside of the Website on an ongoing basis. If you interact with other users of our website and register on our website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo and descriptions of your activity. Similarly, other users can view descriptions of your activity, communicate with you on our website and view your profile.

4. WITH WHOM WILL YOUR INFORMATION BE SHARED?

In short: We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you can easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact information provided in the section below entitled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.

  • Advertising, Direct Marketing and Lead Generation
    Facebook Audience Network and ZOHO CRM
  • Cloud Computing Services
    Google Cloud Platform
  • Communicating and Chatting with Users
    Facebook Customer Chat, LiveChat, MailChimp, SurveyMonkey, ZOHO Campaigns and Quform
  • Content Optimization
    Google Calendar widget, Google Fonts, Google Site Search, Instagram embed, MailChimp widget plugin, YouTube video embed and Quform
  • Data Backup and Security
    Dropbox Backup ve Google Drive Backup
  • Functionality and Infrastructure Optimization
    Termly.io
  • Retargeting Platforms
    AdRoll, Facebook Custom Audience, Business Manager and Google Ads Remarketing
  • Social Media Sharing and Advertising
    Facebook advertising, Instagram advertising, Facebook social plugins, LinkedIn advertising, LinkedIn social plugins, Pinterest advertising, Pinterest social plugins, Twitter advertising, Twitter social plugins and YouTube social plugins
  • User Reviews and Forums
    Google Tag Manager, Facebook Comments and LinkedIn
  • Web and Mobile Analytics
    Ahref, Alexa, Facebook Ads conversion tracking, Facebook Analytics, Google Ads, Google Tag Manager, Google Analytics and Sitechecker
  • Website Hosting
    wpx.net
  • Website Performance Monitoring
    Sitechecker and Ahref
  • Website Test
    Ahref, Google Page Speed Insight, Google Website Optimizer, GTMetrix and Sitechecker

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. DO WE USE GOOGLE MAPS PLATFORM APIs?

In short: Yes, we use Google Maps Platform APIs to provide better services.

This website uses Google Maps Platform APIs, which are subject to Google’s Terms of Service. You can find the Google Maps Platform Terms of Service here. To learn more about Google’s Privacy Policy, please see this link. We receive and store your location from your device (“cache”). You can revoke your consent at any time by contacting us at the contact details provided at the end of this document.

7. HOW DO WE USE YOUR SOCIAL LOGINS?

In short: If you choose to register or sign in to our Services using a social media account, we may have access to certain information about you.

Our website offers you the ability to register and sign in using your third-party social media account information (such as your Facebook or Twitter login). When you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the relevant social media provider, but generally includes your name, email address, friends list, profile picture and any other information you choose to make public on such social media platform.

We will only use the information we receive for the purposes described in this privacy statement or disclosed to you on the relevant website. Please note that we do not control and are not responsible for any other uses of your personal information by your third party social media provider. We encourage you to review their privacy statements to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: We may transfer, store and process your information in countries other than your home country.

Our servers are internal. If you are accessing our website from outside, please note that your information may be transferred, stored and processed on our premises by us and by third parties with whom we may share your personal information internally and in other countries (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE?” above).

If you reside in the European Economic area, data protection laws or other similar laws in those countries may not be as comprehensive as those in your country. However, we will take all measures necessary to protect your personal information in accordance with the laws applicable to this privacy statement.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks:

CustomRed’s complies with the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks as defined by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU), United Kingdom (UK), and Switzerland to the United States. Although the Privacy Shield is no longer considered a valid transfer mechanism for the purposes of EU and Swiss data protection law, in light of the decision of the Court of Justice of the European Union in Case C-311/18 and the opinion of the Swiss Federal Commissioner for Data Protection and Information dated September 8, 2020, CustomRed’s will continue to comply with the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks. To learn more about the Privacy Shield program and to view our certification, please visit www.privacyshield.gov.

CustomRed’s adheres to and abides by the Privacy Shield Principles when processing personal information from the EU, the United Kingdom or Switzerland. If we received your personal information in the United States and subsequently transfer that information to a third party acting as our agent, and that third party agent processes your personal information in a manner inconsistent with the Privacy Shield principles, we will remain liable unless we can prove that we are not responsible for the event that caused the damage.

With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, CustomRed’s is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (“FTC”). In some cases, you may be required to withhold personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have any questions or concerns regarding CustomRed’s Privacy Shield certification, please write to us at the contact information below. We are committed to resolving any complaints or disputes regarding the collection and use of your personal information under the Privacy Shield. However, if you have an unresolved complaint in connection with our certification, we undertake to cooperate with the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner and the Swiss Federal Data Protection and Information Commissioner and to comply with any recommendations made by them in relation to the complaint. Click here for a list of EU DPAs.

In limited circumstances, EU, UK and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Please be sure to review the following sections of this privacy statement for additional details regarding CustomRed’s participation in the EU-U.S. and Swiss-U.S. Privacy Shield:

9. HOW LONG DO WE KEEP YOUR INFORMATION

In short: We retain your information for as long as necessary to fulfill the purposes set out in this privacy notice, unless otherwise required by law.

We will retain your personal information only for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to retain your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize such information or, if this is not possible (for example, because your personal information is stored in backup archives), then we will securely store your personal information and isolate it from further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SECURE?

In short: We aim to protect your personal information with a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or alter your information. While we do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. You should only access the website in a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not purposely collect or sell data from children under the age of 18.

By using the Website, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and that you consent to such person’s use of the website. If we learn that personal information has been collected from users under 18, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at hello@customreds.com.

12. WHAT ARE YOUR PRIVACY RIGHTS?

In short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You can review, change or terminate your account at any time.

In some jurisdictions (such as the European Economic Area), you have certain rights under applicable data protection laws, which may include the right to (i) request access to and obtain a copy of your personal information; (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, the right to data portability. In some cases, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act on any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing prior to withdrawal and will not affect the processing of your personal information based on lawful grounds for processing other than consent.

If you are a resident of the European Economic Area and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are resident in Switzerland, you can find the contact details of the data protection authorities here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and refuse cookies. If you choose to remove or reject cookies, this may affect certain features or services of our website. To opt-out of interest-based advertising by advertisers on our website, visit http://www.aboutads.info/choices/.

13. CHECKS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can enable to indicate your privacy preference so that data about your online browsing activities is not tracked and collected. At this stage, no single technology standard for recognizing and implementing DNT flags has been finalized. Therefore, we do not currently respond to DNT browser beacons or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted that we are required to follow in the future, we will inform you of that implementation in a revised version of this privacy statement.

14. DO CALIFORNIA RESIDENTS HAVE CERTAIN PRIVACY RIGHTS?

In short: Yes, if you are a California resident, you are given special rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and receive, once a year and free of charge, information about the categories of personal information (if any) that we disclose to third parties for direct marketing purposes and the names and addresses of all third parties with whom we have shared personal information in the immediately preceding calendar year. If you are a California resident and wish to make such a request, please submit your request to us in writing using the contact information provided below.

If you are under 18 years of age, a resident of California and have a registered account on the website, you have the right to request the removal of unwanted data that you have publicly posted on the website. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you are a California resident. We will ensure that the data is not publicly displayed on the website, but please note that data cannot be completely or comprehensively removed from all of our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “domicile” as

  • Every individual who is in the State of California for other than a temporary or transient purpose and every individual residing in the state of California who is outside the State of California for a temporary or transient purpose

All other individuals are defined as “non-residents”.
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Which categories of personal information do we collect?

We have collected the following categories of personal information over the last twelve (12) months:

Category Examples Collected

A. Identifiers

Contact information such as real name, pseudonym, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, e-mail address and account name

YES

 

B. Categories of personal information listed in the California Customer Records statute

Name, contact details, education, employment, employment history and financial information

YES

 

C. Classification characteristics protected under California or federal law

Gender and Date of Birth

YES

 

D. Commercial information

Transaction information, purchase history, financial details and payment information

YES

 

E. Biometric information

Fingerprints and voiceprints

YES

 

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data and interactions with our and other websites, applications, systems and advertisements

YES

 

G. Geolocation data

Device location

YES

 

H. Ses, elektronik, görsel, termal, koku alma veya benzeri bilgiler

Images and audio, video or call recordings created in connection with our business activities

YES

 

I. Vocational or employment-related information

If you apply for a job with us, we will provide you with job contact information so that we can provide you with our business-level services, job title, work history and professional qualifications.

YES

 

J. Education Information

Student records and directory information

NO

 

K. Inferences from other personal information

Inferences drawn from any of the personal information collected listed above to create a profile or summary about an individual’s preferences and characteristics

YES

 

We may also collect other personal information outside of these categories where you interact with us in person, online or by telephone or post in the following contexts:

  • Getting help through our Customer Support channels
  • Participation in customer surveys or contests; and
  • Facilitating the delivery of our services and responding to your questions.

How do we use and share your personal information?

CustomRed’s collects and shares your personal information by:

  • Targeting cookies/Marketing cookies
  • Social media cookies
  • Marks / Pixels / Labels

More information about our data collection and sharing practices can be found in this privacy statement.

You may contact us by e-mail at hello@customreds.com, by visiting https://customreds.com/contact/ or by referring to the contact details at the bottom of this document.

If you use an authorized agent to exercise your opt-out right, we may deny the request unless the authorized agent provides evidence that he or she has the authority to validly act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information pursuant to a written contract between our service providers and each service provider between us. Each service provider is a non-profit organization that processes the information on our behalf.

A current list of our service providers can be found below.

We may use your personal information for our own business purposes, such as conducting internal research for technological development and promotion. This is not considered a “sale” of your personal data.

CustomRed’s has disclosed the following categories of personal information to third parties for business or commercial purposes in the previous twelve (12) months:

  • Category B. Personal information as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history and financial information.

The categories of third parties to whom we disclose your personal information for a business or commercial purpose can be found under “WHO WILL YOUR INFORMATION BE SHARED WITH?“.

Your rights regarding your personal data

Right to request erasure of data – Request for erasure

You can request deletion of your personal information. If you ask us to erase your personal information, we will respect your request and will erase your personal information subject to certain exceptions, such as (but not limited to) our compliance requirements arising from another consumer exercising their right to freedom of expression, a legal obligation or any action that may be necessary to protect against illegal activities.

Right to information – Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information we collect;
  • the purposes for which the personal information collected is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information we sell or disclose for a business purpose;
  • the categories of third parties to whom personal information is sold or disclosed for a business purpose; and
  • business or commercial purpose to collect or sell personal information.

In accordance with applicable law, we are not obligated to provide or delete de-identified consumer information in response to a consumer request or to re-identify individual data to verify a consumer request.

Consumer’s Right to Non-Discrimination in the Exercise of Privacy Rights

If you exercise your privacy rights, we will not discriminate against you.

Verification process

Once we receive your request, we will need to verify your identity to determine that you are the same person whose information we have in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided to us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we have on file, or we may contact you via a method of communication you have previously provided to us (e.g., phone or email). We may also use other verification methods as required by the circumstances.

We will only use the personal information provided in your request to verify your identity or your authorization to make the request. To the extent possible, we will avoid asking you for additional information for verification purposes. However, if we cannot verify your identity from the information already held by us, we may request that you provide additional information to verify your identity and for security or fraud prevention purposes. We will delete any such additionally provided information as soon as verification is complete.

Other privacy rights
  • You can object to the processing of your personal data
  • You can request correction of your personal data if it is inaccurate or no longer relevant, or you can request restriction of the processing of the data
  • You may appoint an authorized representative to make a claim on your behalf under the CCPA. We may reject a request from an authorized agent who fails to provide evidence that they have the authority to act on your behalf under the CCPA.
  • You may request to opt-out of future sales of your personal information to third parties. Upon receipt of an opt-out request, we will act on the request as soon as possible, but no later than 15 days from the date the request is submitted.

To exercise these rights, you may contact us by e-mail at hello@customreds.com, by visiting https://customreds.com/contact/ or by referring to the contact details at the bottom of this document. If you have a complaint about how we process your data, we would like to hear from you.

15. DO WE UPDATE THIS NOTICE?

In short: Yes, we will update this notice as necessary to comply with applicable laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes or by sending a notice directly to you. We encourage you to frequently review this privacy statement to stay informed about how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you can email us at hello@customreds.com or send mail to

CustomRed’s
Mad Guns Digital DOO
TRG Sunca br.4 Kanc. 24
85310 Budva
Montenegro

If you reside in the European Economic Area, CustomRed’s is the “data controller” of your personal information. CustomRed’s has appointed Engin Ayhan as its representative in the EEA. With regard to the processing of your information by CustpmRed’s, you may contact us directly by e-mail at engin.ayhan@customreds.com, by visiting https://customreds.com/contact/ or by postal mail at

TRG Sunca br.4 Kanc. 24
85310 Budva
Montenegro

17. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your country, you may have the right to request access to, amend or, in some cases, delete personal information we have collected from you. To request to review, update or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.